For UK deliveries, we use the UK's most trusted postal service - the RoyalMailTM and DPD. For international destinations we prefer using FedEX where available.
Normal regular deliveries within the UK are FREE.
Special delivery service is chargeable as mentioned below.
UK - NEXT Day Delivery
A guaranteed next day delivery is available within the UK for in-stock products only.
Note: The feature does not include Saturdays & Sundays delivery, it only refers to the Next working day delivery.
The order must be placed before 1 PM for a Next day delivery. All the orders placed on weekends will be processed on Monday and delivered on Tuesday.
In a special case, if you may require a delivery on Saturday or urgently, please feel free to call our customer care to see if this is available in your area and if we can get this done for you on a PRIORITY Shipping Method.
- Every shipment is safe, secure, recorded and traceable.
- All your orders are beautifully hand packed to deliver you the best.
- Upon your order being dispatched, you will receive an automatic email notification including your individual tracking number so you can track your parcel right to your door.
Kind Note: All deliveries and estimated delivery times are dependent on the availability of the stock.
Faulty or Damaged items
In the unlikely event that you receive a faulty or damaged product, we are happy to collect the item and either replace the item from you or refund you in full. In some cases, we may ask our customers to return the item to us but we will of course refund any extra postage costs to you.
Distance Selling Regulations – Unwanted items
Customers are welcome to return unwanted items to us within 14 working days. Customers must notify us by email within 14 working days of receiving the item. Please note that customers are responsible for the return costs of unwanted items.
Unwanted Items – returning outside of 14 days
Please be advised that the following charges will apply if you wish to return your goods if no longer required or the wrong item ordered outside of the 14 day returns period;
All Items- £20.00
Unfortunately, we are not able to process or accept returns in person. We are located on private land which does not permit admittance unless authorised by the land owner. All returns must be authorised prior to being arranged and must be returned via courier and any attempts to return a parcel in person will regrettably be refused.